I have compiled a list of questions that seem to be asked frequently; hence FAQ!
I will update these questions as the need arises.
How soon will it be done?
I will always answer this with, "When do you need it?" Please do not mistake this question as being able to have it done yesterday. I need to know, realistically, when you need the finished product in hand.
This will depend upon your personal project. I design with the end in mind, meaning that I will take into consideration many factors to see when the soonest possible date is.
However, the date I give you is contingent upon you checking your proofs as soon as possible after I send them and getting back to me. I do know life gets hectic, so I do follow-up with the proofs after a few days, just in case you forgot to take a look or did not have time to look at the proofs. Please do not take this as me being pushy. Usually, it is because I'm trying to keep on schedule.
I decided not to use the design or product. Do I
How much does it cost to (fill-in-the blank)?
I love this question! Do you sense the sarcasm in my voice? Notice that I did not finish this question and for good reason.
Many times, I cannot just give you a price on the spot. I have to look into printing costs, shipping (if applicable), and I need to see what I am getting into (depending upon your needs). It might take me up to 24 hours to answer this question, so please be patient. I might have to leave messages at the printers, or waiting to hear back from a vendor.
I can get you an answer in a reasonable amount of time, but do not expect it on
the spot, because you probably won't get
it right then.
Do I pay now or later?
I require a non-refundable payment of 50% of the cost of your project before I begin work on it.
This ensures that I will get paid something if you decide you cannot or do not want to go through with the project. It also ensures you that I will start work on the project as soon as I possibly can. Think of it as a win-win situation.
My distant relative, who lives in Timbuktu, was designing something for me, but he fell off the face of the Earth. If I get you the file, can you tweak it to fit my needs?
Chances are, I will have to start from scratch. There are many people out there who claim to be able to design something for print, but are not using the industry-standard software. If it is a Publisher file, absolutely not! I work within the Adobe Suite, which means InDesign, Photoshop, Illustrator, etc.
I will have to know the file type, so have that information ready. I will also have to see it before I can commit. A lot of times, it is just easier if I start from scratch. Sorry, but it's true.
How do I go about finding